Grievance Redressal

Grievance Redressal / Escalation Matrix

SEBI Registration Details

Registered Name:: “LALIT KUMAR GUPTA”
Trade Name or Website:: optionbooster.in
Type of Registration:: Research Analyst
Registration Number:: INH000017037
SEBI Research Analyst List Check:: https://www.sebi.gov.in/sebiweb/other/OtherAction.do?doRecognisedFpi=yes&intmId=14
Validity:: Jun 28, 2024 – Perpetual

Registered Office Address

1090, Sungadi, Near Pradhaan Rohitansh Avasthi, BAREILLY, UTTAR PRADESH, 262001

Details of Principal Officer

Name: LALIT KUMAR GUPTA
Phone: +91 8865875923
Email: support@optionbooster.in

Details of Compliance Officer

Name: LALIT KUMAR GUPTA
Phone: 9258924477
Email: support@optionbooster.in

Details of Customer / Head Customer Support

Name: LALIT KUMAR GUPTA
Phone: 9258924477
Email: support@optionbooster.in

Complaints can be addressed during the following working hours:

Days: Monday to Friday
Time: 11:00 AM to 5:00 PM

Please note that our support team is unavailable on Saturdays, Sundays, and public holidays. However, if you wish to reach out to us, you can contact our customer support at support@optionbooster.in.

Important Notice:

If you are dissatisfied with our services (as promised but not delivered), kindly raise your initial complaint to support@optionbooster.in or contact +91 8865875923.

If the issue remains unresolved after 7 days or if you are still not satisfied with our response, you have the option to escalate your concern to SEBI through the following channels:

SEBI SCORES Link: https://scores.sebi.gov.in/
SEBI ODR Link: https://smartodr.in/
SEBI Toll-Free Number: 1800 22 7575 or 1800 266 7575
Also write to any of the SEBI Office – Addresses Link: https://www.sebi.gov.in/contact-us.html
SCORES iOS App: https://apps.apple.com/us/app/sebiscores/id6478849917
SCORES Google Play Store App: https://play.google.com/store/apps/details?id=com.sebi

To protect the investors from unauthorized schemes/frauds due to impersonation:

Pay the RA service fees exclusively to Research Analyst (RA’s) registered name bank account. For example, if I am registered as Research Analyst “LALIT KUMAR GUPTA” with SEBI, ensure that your Research Services fees are directed solely to “LALIT KUMAR GUPTA” bank account and nowhere else.
Always request email communications from the RA’s registered email ID listed on the SEBI website under Research Analysts.
Be sure to inform Research Analysts about any suspicious accounts.
You can find the list of Research Analysts in India here: https://www.sebi.gov.in/sebiweb/other/OtherAction.do?doRecognisedFpi=yes&intmId=14

Further, as a part of investor awareness and cautioning public at large, the Exchange is publishing and updating all issued press releases on its website under ‘Media coverage and Press releases issued to caution investors’ heading.

The link to view/refer issued press releases on the Exchange website is given below.

The Exchange website Link: